Shipping & Returns

Shipping location

We deliver worldwide.

Professional EEC

To settle your order excluding tax, provide yourself with your VAT intra-community number and contact us. Independently of the optional guarantee 100% tranquility, if the product is unsuitable, the customer has a period of fifteen (15) days beginning with the date of reception of the merchandise to return equipment to PoubelleDirect by phone, fax, mail.

Any product returned for exchange or refund must be in perfect condition, should not have been used and have to be provided with all furnished accessories and documents, unopened sealed folders, unpacked and unused consumables, in its original package in perfect condition (or any other appropriate packaging guaranteeing the integrality of the product during transport). An insufficiency of packing may lead to a refusal from the carrier to take over the goods.

The packaging and expedition cost are at the expense of the customer, except for the returns for which the cause can be attributed to PoubelleDirect. The transport organization for returned or forwarded products belongs to PoubelleDirect. All voluminous items shall require the prior written consent of PoubelleDirect. Customs products or products without reference offered on estimate can be neither returned nor exchanged.

Your package transport

Packages are generally dispatched within 3-4 weeks upon receiving the payment.
Shipping fees include packing fees, handling as well as postage costs.
Packages are oversized and protected.

Shipping fees

The transportation cost for France is defined based on your department and the parcel weight.
For the delivery price to show, you have to indicate your postal code in the cart.
The transport prices for Europe and for the rest of the world are calculated on demand to contact@poubelledirect.com.

For more information about shipping fees and delay, please contact us.

We speak Spanish, English, German and French.

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